I didn't receive my e-ticket, what can I do?

You haven't received your e-ticket yet, sorry...

We always try, whenever possible, to send you your e-ticket within an hour of purchase. 

However, sometimes, some companies may be late in sending us the booking confirmation, which may explain a delay in sending it. Some of our partners take quite a while before they can provide us with booking confirmations, and we have to wait for that to provide you with your e-ticket. We monitor these cases of "complex" bookings very closely and closely monitor the booking progress.

If you don't hear from Ulysse after 24 hours, don't hesitate to contact us (support@ulysse.travel), so that together, we can ensure that everything is in order.

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